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A vacancy has arisen within our organisation for a Purchasing & Technical Support Assistant based at our offices in Chessington.

The successful applicant will help support all areas of the purchasing function and will be required to deliver a timely and accurate technical support administrative service to both internal stakeholders and customers. This role is split across two departments.

The role would be suited to someone who is self-motivated, methodical, and flexible in their approach to work whilst demonstrating attention to detail, an ability to multitask and excellent communication skills (written & Verbal). You should be someone who enjoys working as a team in a fast-paced, process driven environment.

Key Tasks

  • Taking ownership of the intake and booking of incoming goods
  • Build strong relationships with suppliers and vendors to address supply problems, ensure products are delivered on time, any shortages or delays are communicated to all relevant parties.
  • Check all supplier acknowledgements quickly to highlight and correct any discrepancies which may include photographing parts for receipt queries.
  • Investigate delivery discrepancies with our warehouse/suppliers in a timely manner
  • Monitor direct competition & pricing to find alternative, cheaper suppliers
  • Maintain up to date records of supplier contracts
  • Research new products and suppliers
  • Negotiate contractual terms with new and current suppliers
  • Proactively monitor and progress potential stock out lines for key items . Updating our stock management system with PO details and confirmed stock-in dates.
  • Monitor stock levels against top selling products
  • Working closely with the Purchasing Manager to ensure timely action can be taken to infill the supply chain and maintain service to Production, Manufacturing, and our Sega customers
  • Ensure SAGE is kept up to date with accurate and timely information.
  • Support purchasing with adhoc analysis and reporting as required and distribute and present costs analyses to the team.
  • Set up parts numbers on CRM.

Essential Skills Required

  • Ability to multitask
  • Fast learner
  • Flexible approach
  • High attention to detail
  • Good communication skills written and verbal
  • Strong organisational skills
  • Team player
  • Be Able to use Excel and Microsoft word to a reasonable level

Desired Experience

  • Experience within a purchasing role would be good but not essential
  • Experience of SAGE


  • Have a grade C/4 or above in Maths and English GCSE (or equivalent)

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