Careers

Are you ready to join a team who want to entertain the family?

Our people make us special

When you join Sega Amusements, you join a family. At the core of our success are a diverse group of creative, talented, and passionate employees, each with their own perspectives, skills, and experiences. We pride ourselves on creating a collaborative, welcoming, and inspiring environment and having a lot of fun along the way.

We are always on the lookout for talented people who can bring unique skills and behaviours that will help us build the Sega Amusements of tomorrow. Whether you are in engineering, product development, sales & marketing, finance or in any other field, you will be joining a culture of innovation and whose mission is to push the boundaries of arcade machine entertainment with our customers in mind.

We are one team, working together, driven to get things done and create entertainment.

Perks at Sega Image of Sonic

Perks

It’s not enough for us to have a great team at Sega Amusements, we want to look after you too, which is why we have a comprehensive benefits package with a focus on health and wellbeing to support your needs and help you balance your career and personal life.

Our perks reflect our inclusive values and are extended to all members of staff, regardless of location or seniority. Here are just some of the perks our employees enjoy.

• Discretionary Annual Bonus
• Contributory Pension Scheme
• Life Insurance
• Private Medical Scheme
• Employee Assistance Programme
• 100% Attendance Allowance
• Monthly Attendance Draw
• Healthy Living Allowance
• Recognise Long Service

Creating an inclusive environment

Diversity, engagement, and belonging are central to our values. We are dedicated to hiring diverse talent, and we ensure that we treat you with respect and support once you join. Sega Amusements is proud to be an equal opportunity workplace.

All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, disability, or any other protected category.

By completing your application, you consent to providing your personal information and for us to process that information to consider your application. You can withdraw that consent at any time.
All data will be handled anonymously, aggregated, and not linked to you. It will in no way impact your opportunity to work for us within the application or hiring process.
Our privacy policy explains how we collect and process your data in accordance with GDPR.

Creating an inclusive environment Image of Sega Team

Latest Jobs

Warehouse Operative

JOB DESCRIPTION

Job Title: Warehouse Operative

Reporting to: General Manager – STS

Working Hours: Monday to Friday (40.5 weekly hours)                                                    

Contract: Full Time, Permanent

Location: Chessington

 

JOB SUMMARY

To efficiently undertake all warehouse functions to ensure the warehouse performs with optimum precision and efficiency, helping fulfil orders and prepare them for shipment. 

 

KEY DUTIES

• Day to day running of the finished goods inventory. This includes all aspects of paperwork, stock control and managing transport requirements. This will also include ensuring that all shipments are correctly packed and loaded.

• Sorting and placing products on to racks and shelves in designated areas.

• Move and transfer materials between sections of the warehouse as needed.

• Label warehouse stock for quick and easy identification and retrieval.

• Prepares order by processing all shipping requests; pulling materials; packing boxes; placing orders in delivery or pick up according to schedule.  

• Completing shipping documentation as and when required

• Ensure that all deliveries are processed correctly. Any discrepancies and / or damage is recorded and reported promptly to Purchasing.

• Control over all parts inventory held on site, including paperwork, storage, housekeeping, and picking / issuing. This will also include controlled stock takes and maintenance of the secure stock area

• Ensuring all aspects of the site are maintained to acceptable and safe standards by keeping shelves, pallet area and work stations neat; sweep, dust and mop. This includes housekeeping within the warehouse and front / back yard.

• Works under supervision of Warehouse Supervisor and follow all warehouse policies and standard operating procedures.

• Wears proper safety equipment as required and ensure tools and equipment are kept clean and in good working order.

• Operate tools and machinery including a forklift truck safely and efficiently according to company protocol.

 

Health and Safety

• You must co-operate with management in discharging its responsibilities under the Health and Safety at Work Act 1974 and take reasonable health and safety precautions for yourself and others and ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

 

Equal Opportunities

• The Company aims to promote equal opportunities. You must ensure that you treat members of staff, clients and visitors with dignity and respect at all times and report any breaches that you witness to the appropriate manager.

Code of Conduct

• You are required to work in accordance with the code of conduct for your professional body.

 

The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.

 

PERSON SPECIFICATION – WAREHOUSE OPERATIVE

Employee Profile:

 

Criteria:

 

Attainments:

e.g. Qualifications, experience, training

• At least 1-year experience of working within a warehouse environment.

• Current forklift and full and current driving license

• Computer literate with a working knowledge of computer-based  manufacturing systems and Microsoft packages.

• Inventory, Equipment maintenance, data entry and computer skills may be required.

Aptitudes:

• Good oral and written communication skills

• Able to work under pressure.

• Good literacy and accuracy

• Physical staminal; must be able to lift 50+ pounds at a time.

• Computer literate

• Familiar with common warehouse tools and equipment

• Thorough, alert, and detail-oriented

Personality:

• A team player with a methodical approach and attention to detail

• A strong personality combined with a flexible approach will also be key to effectively manage external contactors and delivery drivers.

Circumstances:

• Picking and packing products can involve a substantial amount of manual handling including bending, stretching, stooping, stepping, reaching and lifting. Having a good range of mobility is important to ensure you can work safely within health and safety regulations without placing undue strain on your body.

 

To apply for this role please email your CV to careers@segaarcade.com with the job title in the subject line.

Workshop Engineer

JOB DESCRIPTION

Title: Workshop Engineer

Reporting To: General Manager STS

Location: Chessington

Contract: Permanent, Full Time

Hours: 38.5 per week

 

JOB SUMMARY

The Worksop Engineer must be able to install, maintain and repair both mechanical and circuitry issues in arcade game machines. This involves transporting machines and assembling them by using meters, electrical parts, hand tools and soldering irons. Arcade game technicians use manuals and wiring diagrams to keep machines in proper order and carry out various diagnostic tests. They need to be able to readily identify the most common problems with components like controls and audio systems.

 

KEY DUTIES

Job Description:

• Refurbish, upgrade, service and install (both UK and overseas) the full range of Sega Amusement machines according to specification, to a high standard and on time.

• Duties to include diagnosing and repairing equipment faults on site, servicing and maintaining equipment when workshop based, stock management and ensuring all required documentation is complete in full and up to date.

• Provision of customer satisfaction through good workmanship and attitude and be always polite and professional on site.

• Load and unload machines from a variety of vehicles sizes in and out of the warehouse in accordance with H&S guidelines

• Order parts and inform the spares department if parts are not suitable.

• Ensure the workshop area is kept clean, safe and tidy.

• Ensure maximum security of Company assets e.g., cash, service keys and machines.

• Attend manufacturers training and other training courses as appropriate.

• To build and maintain good relationships with customers, colleagues and managers.

• To attend all corporate events and training days

 

Health and Safety

•  You must co-operate with management in discharging its responsibilities under the Health and Safety at Work Act 1974 and take reasonable health and safety precautions for yourself and others and ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

 

Equal Opportunities

• The Company aims to promote equal opportunities. You must ensure that you treat members of staff, clients and visitors with dignity and respect at all times and report any breaches that you witness to the appropriate manager.

 

Code of Conduct

• You are required to work in accordance with the code of conduct for your professional body.

 

The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.

 

PERSON SPECIFICATION

Employee Profile:

Workshop Engineer

Criteria:

Essential:

Desirable:

Attainments:

e.g. Qualifications, experience, training

• At least two years’ experience refurbishing and maintaining, upgrading and installing machines

• A full and current driving licence  

• Be skilled at woodwork/metalwork/spray painting

• Mechanical & Electrical knowledge essential

• Previous manual handling experience

• Knowledge of Health and Safety procedures

• Ideally a forklift driving licence

 

 

 

 

 

 

 

Aptitudes:

• Ability to use initiative, anticipate issues and develop practical solutions

• Demonstrate high standards of workmanship and a hands on approach

• A positive, open-minded and enthusiastic attitude

• The ability to work both as part of the team and under your own initiative with minimum supervision

• Be prepared to work in a workshop environment all year around

• Ideally an interest in the amusement industry

 

 

 

 

 

 

 

Personality:

• Committed and trustworthy

• Reliable with excellent timekeeping

 

Circumstances:

Prepared to occasionally travel around the UK and overseas for installations.

 

To apply for this role please email your CV to careers@segaarcade.com with the job title in the subject line.

 

Multi-Site Field Engineer [West London]

JOB DESCRIPTION

Title: Multi-Site Field Engineer (Operations)

Reporting To: Operations Service Manager

Location: West London and surrounding territory (flexibility required to cover other locations during high season)

 

Job Summary

Responsible for the installation, maintenance, servicing and removal of Sega Amusements equipment across the East UK Kent and East Anglia region.

To deal with minor malfunctions as well as major ones and prepare equipment for our customers and to provide customer satisfaction through hard work and dedication.

 

Key Responsibilities

• Provide a professional and efficient repair and maintenance service to a full range of coin operated amusements in a safe, professional and cost efficient manner.

• Visit selected outlets to maintain and service Company equipment according to specification, to a high standard and on time whilst providing an outstanding level of customer service at all times.

• Carry out mechanical and basic diagnostic circuitry work

• Carry out the installation and removal of Company equipment as required by using meters, electrical parts, hand tools and soldering irons.

• Use service manuals and wiring diagrams to carry out built-in test routines & identify faulty parts by their manufacturer’s part code for ordering replacements where necessary

• Refill and merchandise selected machines as required

• Always maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the Company

• Ensure the completion of all required documentation is completed in full and in the timely manner required and in accordance with any guidelines or schedules issued (including expenses claims etc)

• Ensure that the Company vehicle entrusted to you is kept clean and serviced in accordance with the company requirements

• Maintain a daily accurate vehicle petrol/maintenance record  

• If you are given direct responsibility for cash or stock it is your duty to be able to reconcile and handle it in a safe and secure manner, completing all relevant paperwork at the correct time and to the required standard

• Ensure the Company policies, guidelines and standards or work are always understood and adhered to

• To communicate regularly with Area Manager and to work to the rota as laid down by the Area Manager on a monthly basis.

• To deal with customer’s technical or mechanical queries.

• To provide regular maintenance and service cover where directed and to ensure that all machines and sites within area of responsibility are maintained to the highest standard, both technically and in appearance.

• Maintain your inventory levels and company tools for high “first time fix” rates and cost-effective, professional working methods.

• Observe and adhere to company Health & Safety requirements and contribute to a healthy and safe working environment.

• Ensure ALL company equipment is kept secure at all times

• Attend ongoing training events sponsored by the Company to stay up to date on the latest technology and maintenance options. Use a flexible and lateral minded approach to enact safe & effective temporary repairs wherever possible and necessary

• Communicate with the wider Operations team to help identify patterns of failure or issues on products across the estate

• Be computer literate and willing to learn & utilise mobile and desktop apps for good communication & information gathering (Microsoft Teams & Office 365 amongst others)

• Manage your time effectively to ensure work is carried out within scheduled shift hours

• Communicate in a professional manner with customer locations, to arrange/ensure access before travelling

• Attendance at all Sega Amusements International corporate events

 

Health and Safety

• You must co-operate with management in discharging its responsibilities under the Health and Safety at Work Act 1974 and take reasonable health and safety precautions for yourself and others and ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

 

Equal Opportunities

• The Company aims to promote equal opportunities. You must ensure that you treat members of staff, clients and visitors with dignity and respect at all times and report any breaches that you witness to the appropriate manager.

 

Code of Conduct

• You are required to work in accordance with the code of conduct for your professional body.

 

The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.

 

PERSON SPECIFICATION

Employee Profile:

Multi-Site Field Engineer

Criteria:

Essential:

Desirable:

Attainments:

e.g. Qualifications, experience, training

• 3-5 years’ experience servicing electronic/electromechanical equipment/ATM/White Goods products

• Ability to carry out a significant amount of manual handling and must be physically able to lift and transport heavy machines.

• Hands on approach to installing technical products.

• Significant arm, hand and finger dexterity, coordination, near vision and control precision

• Good health and safety knowledge

• City & Guilds or NVQ or equivalent in Mechanical or Electronic Engineering

• One years’ experience of servicing amusement machines

Aptitudes:

• Strong interpersonal skills

• Proven ability to organise own workload and prioritise tasks effectively.

• Committed to safety

 

Personality:

• Team player, but willing to accept responsibility

• Positive attitude, enthusiastic and honest

• Highly motivated and uses initiative

• Cooperative and helpful at all times

• Able to participate in a successful, committed and motivated team

 

Circumstances:

• Flexible approach to work and be prepared to work extra hours and cover other locations as and when required is essential.

• Be able to work a minimum of 40 hours per week which is rota based with varying shift patterns which will include some bank holidays and weekends.

• Full Driving Licence

To apply for this role please email your CV to careers@segaarcade.com with the job title in the subject line.

Multi-Site Field Engineer [East UK]

JOB DESCRIPTION

Title: Multi-Site Field Engineer (Operations)

Reporting To: Operations Service Manager

Location: East UK Territory (Thurrock/Chelmsford/Brentwood/Romford) (flexibility required to cover other locations during high season)

 

Job Summary

Responsible for the installation, maintenance, servicing and removal of Sega Amusements equipment across the East UK Kent and East Anglia region.

To deal with minor malfunctions as well as major ones and prepare equipment for our customers and to provide customer satisfaction through hard work and dedication.

Key Responsibilities

• Provide a professional and efficient repair and maintenance service to a full range of coin operated amusements in a safe, professional and cost efficient manner.

• Visit selected outlets to maintain and service Company equipment according to specification, to a high standard and on time whilst providing an outstanding level of customer service at all times.

• Carry out mechanical and basic diagnostic circuitry work

• Carry out the installation and removal of Company equipment as required by using meters, electrical parts, hand tools and soldering irons.

• Use service manuals and wiring diagrams to carry out built-in test routines & identify faulty parts by their manufacturer’s part code for ordering replacements where necessary

• Refill and merchandise selected machines as required

• Always maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the Company

• Ensure the completion of all required documentation is completed in full and in the timely manner required and in accordance with any guidelines or schedules issued (including expenses claims etc)

• Ensure that the Company vehicle entrusted to you is kept clean and serviced in accordance with the company requirements

• Maintain a daily accurate vehicle petrol/maintenance record  

• If you are given direct responsibility for cash or stock it is your duty to be able to reconcile and handle it in a safe and secure manner, completing all relevant paperwork at the correct time and to the required standard

• Ensure the Company policies, guidelines and standards or work are always understood and adhered to

• To communicate regularly with Area Manager and to work to the rota as laid down by the Area Manager on a monthly basis.

• To deal with customer’s technical or mechanical queries.

• To provide regular maintenance and service cover where directed and to ensure that all machines and sites within area of responsibility are maintained to the highest standard, both technically and in appearance.

• Maintain your inventory levels and company tools for high “first time fix” rates and cost-effective, professional working methods.

• Observe and adhere to company Health & Safety requirements and contribute to a healthy and safe working environment.

• Ensure ALL company equipment is kept secure at all times

• Attend ongoing training events sponsored by the Company to stay up to date on the latest technology and maintenance options. Use a flexible and lateral minded approach to enact safe & effective temporary repairs wherever possible and necessary

• Communicate with the wider Operations team to help identify patterns of failure or issues on products across the estate

• Be computer literate and willing to learn & utilise mobile and desktop apps for good communication & information gathering (Microsoft Teams & Office 365 amongst others)

• Manage your time effectively to ensure work is carried out within scheduled shift hours

• Communicate in a professional manner with customer locations, to arrange/ensure access before travelling

• Attendance at all Sega Amusements International corporate events

 

Health and Safety

• You must co-operate with management in discharging its responsibilities under the Health and Safety at Work Act 1974 and take reasonable health and safety precautions for yourself and others and ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

 

Equal Opportunities

• The Company aims to promote equal opportunities. You must ensure that you treat members of staff, clients and visitors with dignity and respect at all times and report any breaches that you witness to the appropriate manager.

 

Code of Conduct

• You are required to work in accordance with the code of conduct for your professional body.

 

The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.

 

PERSON SPECIFICATION

Employee Profile:

Multi-Site Field Engineer

Criteria:

Essential:

Desirable:

Attainments:

e.g. Qualifications, experience, training

• 3-5 years’ experience servicing electronic/electromechanical equipment/ATM/White Goods products

• Ability to carry out a significant amount of manual handling and must be physically able to lift and transport heavy machines.

• Hands on approach to installing technical products.

• Significant arm, hand and finger dexterity, coordination, near vision and control precision

• Good health and safety knowledge

• City & Guilds or NVQ or equivalent in Mechanical or Electronic Engineering

• One years’ experience of servicing amusement machines

Aptitudes:

• Strong interpersonal skills

• Proven ability to organise own workload and prioritise tasks effectively.

• Committed to safety

 

Personality:

• Team player, but willing to accept responsibility

• Positive attitude, enthusiastic and honest

• Highly motivated and uses initiative

• Cooperative and helpful at all times

• Able to participate in a successful, committed and motivated team

 

Circumstances:

• Flexible approach to work and be prepared to work extra hours and cover other locations as and when required is essential.

• Be able to work a minimum of 40 hours per week which is rota based with varying shift patterns which will include some bank holidays and weekends.

• Full Driving Licence

 

To apply for this role please email your CV to careers@segaarcade.com with the job title in the subject line.